1. Who we are
The Kendraa website and platform are provided by iKendraa Technologies Private Limited (“Kendraa”, “we”, “us”), a company incorporated in India. “You” means the individual or organisation using the website or platform.
2. Acceptance of these terms
By accessing the website or using the platform you confirm that you can form a binding contract and agree to these terms. If you use the platform on behalf of an organisation, you represent that you are authorised to bind that organisation.
3. The service
Kendraa provides investigator-led, AI-powered eDiscovery software. The platform is typically deployed within your own cloud environment and operated by you. The website is an informational marketing site. We may change, suspend, or discontinue parts of the website or platform; for paid customers, material changes are governed by the separate written agreement.
4. Acceptable use
You agree not to:
- use the website or platform unlawfully, or to infringe the rights of others;
- attempt to gain unauthorised access to, probe, or disrupt our systems or other tenants;
- reverse-engineer, copy, or resell the software except as permitted by law or your agreement;
- misrepresent your identity or upload malicious code.
5. Your data and content
You retain all rights in the data, documents, and work product you process in the platform (“Customer Data”). Customer Data resides in your environment; we claim no ownership of it and do not use it to train AI models. Our handling of personal data is described in our Privacy Policy. You are responsible for having the rights and lawful basis to process the data you load.
6. AI-assisted output
The platform uses AI to draft search terms, surface candidates, summarise, and assist review. AI output is assistive, not a substitute for professional judgement. You are responsible for reviewing and validating results before relying on them for any legal, regulatory, or investigative decision.
7. Intellectual property
The website, platform, software, and all related trademarks and content (excluding Customer Data) are owned by Kendraa or its licensors and are protected by law. These terms grant you no rights in them except the limited right to use the service as intended.
8. Fees
Use of the platform under a commercial engagement is subject to the fees and payment terms in your written agreement. The marketing website is free to browse.
9. Disclaimers
To the maximum extent permitted by law, the website and platform are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free.
10. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or loss of profits, revenue, or data. Our total aggregate liability arising out of or relating to the service is limited as set out in your written agreement, or, where none exists, to a reasonable amount permitted by applicable law. Nothing in these terms excludes liability that cannot be excluded by law.
11. Indemnity
You agree to indemnify us against claims arising from your unlawful use of the service or your breach of these terms, to the extent permitted by law.
12. Termination
We may suspend or terminate your access to the website if you breach these terms. Termination of a paid engagement is governed by the written agreement.
13. Governing law and jurisdiction
These terms are governed by the laws of India. The courts at Delhi, India have exclusive jurisdiction over any dispute arising out of or relating to these terms or the website, subject to any dispute-resolution provisions in your written agreement.
14. Changes to these terms
We may update these terms from time to time. Material changes will be reflected by a new “last updated” date at the top of this page. Continued use after a change constitutes acceptance.
15. Contact
Questions about these terms? Write to us at hello@kendraa.co.in.